What is the delivery time for my order?

Average delivery takes 7–13 business days from purchase, depending on your location. You'll receive a confirmation as soon as your order ships.

For more information, please see our Shipping Policy.

Can I track my order?

Yes — once your order ships you'll receive a confirmation email with a tracking link. You can follow your parcel through to delivery.

More details here: Track your order

Can I return my order?

Yes, you have the right to return your order within 30 days of delivery, provided the item is in its original condition with tags attached.

Read more in our Return and Refund Policy

What if my product is damaged or defective?

Please get in touch as soon as you can and include your order number, photos of the damage and a brief description. We'll work with you to find a suitable resolution as quickly as possible.

You can reach us through our Contact page

Are my payment details safe?

Yes — your payment details are protected by a secure SSL (Secure Socket Layer) connection, which ensures that all information is encrypted during transmission and cannot be accessed by third parties.

For more information, please see our Payment Options

Company details

Store name: Haffords
Legal name: Ecomsonic LLC
Company address: 1603 Capitol Ave, Cheyenne, WY 82001, USA
E-mail: info@haffords.com
Phone number: +1 227 274 1241
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)