Terms of service
This website is operated by Haffords, a brand of Ecomsonic LLC ("Haffords," "we," "us," or "our"). Throughout the site, the terms "you" and "your" refer to the user or viewer of our website. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including the additional terms, conditions, and policies referenced herein and available by hyperlink, such as our Privacy Policy, Shipping Policy, and Refund Policy. Please read these Terms carefully. If you do not agree to all of them, you should not access the website or use any of our Services.
1. Online store terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction. You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of these Terms will result in immediate termination of your access to the Services.
2. General conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including payment card information) may be transferred unencrypted and involve transmissions over various networks. Payment card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
3. Accuracy, completeness, and timeliness of information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.
4. Modifications to the Service and prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service, or any part of it, without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
5. Products and services
Certain products may be available exclusively online through the website and may have limited quantities. We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your screen's display of any color will be accurate. We reserve the right to limit the quantities of any products that we offer and to discontinue any product at any time. All descriptions of products and pricing are subject to change at any time without notice, at our sole discretion.
6. Orders, billing, and account information
We reserve the right to refuse or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order, including orders that appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store, and to promptly update your account and other information so that we can complete your transactions and contact you as needed. When you place an order, you are making an offer to purchase. Your order is accepted, and a contract is formed, only when we dispatch the order to you.
7. Payment
We accept the payment methods displayed at checkout. By submitting an order, you represent and warrant that you are authorized to use the designated payment method and that you authorize us, or our third-party payment processor, to charge your order to that method. All payments are processed in United States dollars. For more information about how we keep your payment details secure, see our Payment Options page.
8. Shipping and delivery
Shipping timeframes, costs, and conditions are described in our Shipping Policy, which forms part of these Terms. Delivery estimates are not guaranteed, and responsibility for the products passes to you upon delivery to the address you provide.
9. Returns and refunds
Returns, exchanges, cancellations, and refunds are governed by our Refund Policy, which forms part of these Terms.
10. Optional tools and third-party services
We may provide you with access to third-party tools that we neither monitor nor have any control over. You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind and without any endorsement. Any use by you of optional tools offered through the site is entirely at your own risk and discretion.
11. Third-party links
Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we are not liable for any harm or damages related to them.
12. User comments and feedback
If you send us creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, or otherwise, you agree that we may, at any time and without restriction, use, edit, copy, publish, distribute, and otherwise use any comments that you forward to us. We are under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments.
13. Personal information
Your submission of personal information through the store is governed by our Privacy Policy.
14. Errors, inaccuracies, and omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice, including after you have submitted your order.
15. Prohibited uses
In addition to other prohibitions set forth in the Terms, you are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform or participate in any unlawful acts; to violate any international, federal, or state regulations or laws; to infringe upon our intellectual property rights or those of others; to harass, abuse, or harm others; to submit false or misleading information; to upload or transmit viruses or any other type of malicious code; to collect or track the personal information of others; to spam, phish, or scrape; or to interfere with the security features of the Service. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
16. Disclaimer of warranties and limitation of liability
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. The Service and all products delivered to you through the Service are provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties of merchantability and fitness for a particular purpose. In no case shall Haffords or Ecomsonic LLC, or our directors, officers, employees, affiliates, agents, contractors, or suppliers, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Service or any products procured using the Service. Nothing in these Terms excludes or limits liability where it would be unlawful to do so, and your rights under applicable consumer-protection law remain unaffected.
17. Indemnification
You agree to indemnify, defend, and hold harmless Haffords and Ecomsonic LLC and our affiliates, partners, officers, directors, agents, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
18. Severability
In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.
19. Termination
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our site. If, in our sole judgment, you fail to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
20. Entire agreement
These Terms, together with any policies or operating rules posted by us on this site, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior agreements, communications, and proposals between you and us.
21. Governing law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming and applicable United States federal law, without regard to its conflict-of-law principles. This does not remove any consumer-protection rights you may have under the laws of your state of residence.
22. Changes to these Terms
You can review the most current version of the Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.
23. Contact
Questions about these Terms should be sent to us at support@haffords.com, by phone at +1 227 274 1241, or by mail to Ecomsonic LLC, 1603 Capitol Ave, Cheyenne, WY 82001, USA.
Contact Information
Store name: Haffords
Legal name: Ecomsonic LLC
Company address: 1603 Capitol Ave, Cheyenne, WY 82001, United States
Warehouse Address: 107 Elbow Ln, Burlington, NJ, 08016, United States
E-mail: support@haffords.com
Phone number: +1 227 274 1241
Customer Service Hours:
Monday to Friday: 9:00 AM – 5:00 PM (EST)
We aim to respond within 24 hours.