At Haffords, we know that paying online means trusting us with sensitive information, and we take that responsibility seriously. This Payment Policy explains the payment methods we accept, how your payment is processed, and the measures we use to keep your details secure when you shop with us. Haffords is operated by Ecomsonic LLC and serves customers throughout the United States.

Accepted payment methods

We accept all major payment methods at checkout, so you can pay in the way that is most convenient for you:

• Visa
• Mastercard
• American Express
• Discover
• Apple Pay
• Google Pay
• Shop Pay

The full list of methods available to you is shown at checkout. If a method you expect is not displayed, please contact us at support@haffords.com.

Currency and pricing

All prices on our website and all charges are processed in United States dollars (USD). The price shown on the product page is the price you pay at checkout. Any applicable United States sales tax is calculated and displayed at checkout before you complete your order, based on your shipping destination, so there are no surprises after you buy.

When your payment is taken

When you place an order, you authorize Haffords and our payment processor to charge your selected payment method for the total shown at checkout, including any applicable taxes. By submitting your order, you confirm that you are the authorized holder of, or are otherwise permitted to use, the payment method you provide. If a payment is declined or cannot be verified, your order may be delayed or cancelled, and we will contact you where possible to resolve the issue.

Secure checkout and encryption

Your security is built into every step of checkout. Our store uses industry-standard Secure Sockets Layer (SSL) and Transport Layer Security (TLS) encryption, which scrambles the information you enter so it cannot be read by anyone intercepting the connection. You can confirm you are on a secure page by looking for the padlock icon in your browser's address bar and the "https" prefix in the web address.

PCI-DSS compliance

All payments on our site are handled through Shopify Payments and our other supported processors, which are certified compliant with the Payment Card Industry Data Security Standard (PCI-DSS). PCI-DSS is the security standard required of all organizations that store, process, or transmit cardholder data, and it is maintained by the major card networks. This means your card information is handled to the same rigorous standard used across the payments industry.

How your payment information is handled

Your full card number, expiration date, and security code (CVV) are processed directly by our PCI-compliant payment provider and are never stored on Haffords' own servers. After an order is placed, the information we can see is limited to your billing and shipping details, the items you purchased, and the last four digits of your card for reference and customer-service purposes. We never have access to your complete card details.

Fraud prevention

To protect both you and our store, orders may be screened for signs of fraud or unauthorized use. We reserve the right to verify your identity or billing details, to request additional information, or to refuse or cancel any order that we reasonably believe to be fraudulent or to violate our Terms of Service. Where we cancel an order for this reason, any payment taken is refunded.

Your privacy

We do not sell or rent your payment or personal information. For full details on how we collect, use, and protect your data, please review our Privacy Policy. Information about delivery and returns can be found in our Shipping Policy and Refund Policy.

Questions about payment

If you have any questions about paying for your order, or you experience a problem at checkout, our team is here to help. Email us at support@haffords.com, call +1 227 274 1241, or use our Contact page, and we will respond within one business day.

Company details

Store name: Haffords
Legal name: Ecomsonic LLC
Company address: 1603 Capitol Ave, Cheyenne, WY 82001, USA
E-mail: support@haffords.com
Phone number: +1 227 274 1241
Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM (EST)